CD-17 · Rev 1.0 · Sheet 1 of 2
Institutional Interview Worksheet
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BUILT TO RESIST · CIVILIAN CONTINUITY DESKCD-17 · SHEET 1 OF 2
Institutional Interview Worksheet
Ask the operator, not just the spokesperson, what ordinary dependencies matter. The purpose is institutional literacy, not intelligence collection. Do not pressure workers to reveal protected infrastructure details, security arrangements, private records, credentials, patient information, or vulnerabilities that should not be public.
Context
Institution / function
Role interviewed - no unnecessary personal details
Date
Public / lawful context for conversation
Questions
| Question | Notes - keep at appropriate sensitivity |
|---|---|
| What is the hardest position to fill? | |
| What breaks most often? | |
| What is the longest lead-time part? | |
| What task depends on one person? | |
| What happens during an outage? | |
| What outside system are you most dependent on? | |
| What do customers misunderstand about your work? | |
| What problem keeps recurring because nobody has authority or money to fix it? | |
| What would make the service stop for a week? |
CD-17 · Rev 1.0 · 2026-10-03 · builttoresist.com/continuity-desk/